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Zalora Reviews – Read What All Say About Their Fashion & Lifestyle Products

We have compiled the most comprehensive Zalora Reviews from various audiences, including bloggers, expert reviewers, the brand itself, and most importantly, the normal consumer. Read What All Say About Zalora and Their Fashion & Lifestyle Products.


ZALORA is Asia’s largest and fastest growing e-commerce platform for fashion, beauty and lifestyle products. They operate in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan.

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Zalora Meta Review - Insights and Highlights

Discover firsthand opinions about Zalora. Is it a hit or miss? We’ve aggregated user and pro reviewers feedback for you. below are the key takeaways:


"Their online shop has been designed to help make the shopping experience of the customers easier, more intuitive and enjoyable."

"They provide a wide range of products to consumers to suit their needs and wants."

"Customers can shop confidently with Zalora’s free delivery option on bigger purchase orders."

"They offer easy returns with a 30-day return policy."

"Zalora customers can choose to pay with a variety of simple and secure payment options."

"Prices are affordable and in the mid-range."


"Several complaints have been filed by Zalora customers regarding late delivery or missing shipments."

"Zalora Consumers have reported unreliable customer service."

Final Thoughts:

"ZALORA is a legitimate online retailer that sells genuine products from reputable brands worldwide. ZALORA sources products from international and local retailers to provide its customers with a wide range of options. From ZALORA shoes, accessories, and clothing to beauty products, all of ZALORA’s products are genuine."

"It seems ZALORA has gained a positive reputation among customers looking for affordable fashion. The site offers an easy-to-navigate online shopping experience and competitive prices. The reviewer PERIN SIDHU is quite pleased with her shopping experience on the ZALORA website. ZALORA offers a wide variety of products for customers to choose from, and as someone always looking for good deals, Perin feels it is worth her time to support this brand."

"Zalora offers its customers a wide selection of fashion clothing and accessories from over 500 international and local brands and a smooth-sailing online shopping experience. Zalora’s prices are attractive, and the brand continues expanding its menswear and womenswear collection."

"Zalora is a fast-growing e-commerce platform that offers a wide range of fashion products, including the latest trends and timeless classics. Since 2010, Zalora has been expanding across Asia and continually broadening its reach to allow customers to discover stylish global fashion trends at home. Zalora has received mostly positive reviews from users, who praise its wide selection of products at the best prices and easy return policy. Zalora's customer service strategy is to make the returns process easy and smooth-sailing for customers who purchase online. With a "no questions asked" return policy, customers can return items to Zalora without worrying about being charged additional fees. It appears that Zalora's positive attributes far outweigh its negative aspects."

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What is the official website link of Zalora Malaysia?

You can click this link to visit the official website of Zalora Malaysia.

What is the Return policy of Zalora Malaysia?

You can raise a request for returns within 30 days from delivery date.

What are the payment options at Zalora Malaysia?

Zalora Malaysia accepts Credit/Debit Cards (Visa, MasterCard, American Express), Cash on Delivery (COD), E-Gift Card / My Store Credit, Online Banking, PayPal, Boost Wallet, GrabPay, Maybank QRPay, Maybank EZYPay, ShopeePay and more as payment methods.

Does Zalora Malaysia offer Free Shipping?

Yes, Zalora Malaysia offers Free Shipping (for selected locations) on purchases over RM99.

How can you contact Zalora Malaysia Customer Service?

You can contact the Customer Service regarding queries on sales, billing, return and product related issues on [email protected] or keep in touch with Live Chat Support from Monday to Friday between 9 AM and 8 PM.