All of their products are pre-conditioned before getting sent out so there is no need to apply the conditioner once you receive your bag. They recommend conditioning after about a month of use, once the patina process has started.
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All of their products are pre-conditioned before getting sent out so there is no need to apply the conditioner once you receive your bag. They recommend conditioning after about a month of use, once the patina process has started.
Scratches and natural markings are part of the normal aging process of full grain leather. As you use your product they will begin to blend into the bag and create the beautiful aged leather look we love.
They recommend using leather conditioner every couple of months to help with the aging process and to keep your product in good condition.
Their products are dyed using a combination of all-natural organic vegetable dyes, as well as industry standard chrome dyes, with increasing use of all-natural dyes. All of the tanneries they work with are committed to environmentally sustainable practices and the production of leather as a by-product of the livestock industry.
To daily care for your leather goods, make sure to protect them against excessive sunlight, dryness, moisture, and heat. To clean them, they recommend using a gentle leather polish or conditioning product to extend their natural life, color, and characteristics.
Their heavy-duty canvas products can be cleaned with a damp cloth and a mild soap in the case of any spills or damage. Do not machine wash these products, as the leather components on them will be damaged.
If stains occur, use a soft pencil eraser, fine grade sandpaper, or a suede brush to clean stains from your purse. Rub at the stain gently with the eraser until the stain clears. Once it clears, rub down the purse with a clean towel or brush. Do not use leather conditioner on suede products.
Yes! You can place your order online and come pick it up at their flagship store (133 E Anapamu St. Santa Barbara, CA 93103). If the address you enter at checkout is within 40 miles of their store you will see an "in-store pickup" option at checkout.
Orders will be ready for pickup within 24 hours and you will be notified once they have been fulfilled.
Parker Clay offers free returns and exchanges on US orders for any unused, unaltered merchandise within 30 days of the original purchase date.