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Using a horse-drawn cart in Pittsburgh, Pennsylvania, master craftsman Cassel Goorin sold his first cap in 1895. When Cassel's sons, the Goorin Brothers, relocated the family company to San Francisco in 1949, they carried on the hat-making tradition. Goorin Brothers is currently run by Cassel's great-grandson, who is still committed to the craft of creating daring hats by drawing inspiration from San Francisco's vibrant art scene.
Please get in touch with them right away if your item arrives damaged or defective in any manner.
In most cases, you can simply request a replacement, and they'll ship the new item as soon as feasible.
You can make up your replacement exchange online at https://easyrma.goorin.com/.
Kindly click here for more information.
You can exchange, refund, or receive store credit for your Goorin Bros. online buy by returning it to their online store or in-person to any of their physical retail locations. Products must be returned in their original state, the original paper or digital receipt must be included, and the return process must begin within 14 days of fulfilment.
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You can return in-store purchases to any of their Goorin Bros. retail store locations for exchange, refund or store credit. This includes purchases made over the phone. Returns must be accompanied by the original paper or digital receipt, products must be in their original condition, and the return must be initiated within 14 days of purchase.
In-store purchases CANNOT be returned to online store.
They accept the following forms of payment:
3. American Express
5. Shop Pay
7. Goorin Bros. Gift Cards
They do not accept pre-paid debit cards or third party gift cards for online orders.
Kindly visit the given link to understand:
Yes, They have different size of hats. Kindly visit their store or website to find best fit for you.
Unfortunately!! They don’t make custom hats!
Goorin Bros. provides free delivery via FedEx Ground to any location in the US. If you would like quicker shipping with the 2Day service, you can pay a fee that is calculated at checkout.
Orders are shipped one working day after receipt. The delivery window is not assured. Through your account, you can quickly track your order online.
Yes, Goorin Bros ships internationally.
Their hours are Mon – Fri: 6 am – 5 pm
and, Sat – Sun: 8 am – 3 pm PST.
Here are some more ways to get in touch with them:
1. Email: [email protected]
2. Fill out their Online Contact Form
3. Use the Live Chat function on their website