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No, you do not need to have an account to place an order on their website. However, it is recommended to make an account to check and manage your order status during the delivery process.
You can easily find your garment size from an international sizing chart provided on the website.
If you have a code, you can enter it on the first stage of your checkout. Then, you’ll see where to enter it right above your order summary.If you have a gift card, this is also where you can apply it to your order. Don’t forget to hit ‘APPLY’ after entering!
Please should be noted that a discount code will only apply to www.gentleherd.com and that coupon codes are not stackable, and that the coupon code can use only once per order. In addition, the cart value must meet the required minimum to qualify for the discount use requirement.
You can cancel or modify an order within 24 hours from purchase by contacting [email protected].
You can quickly pay through a Visa card, Master card, or PayPal.
After you place an order, you will receive a tracking number in your Email. You can either track your order through the Courier website or sign in with your Gentle Herd account and click “My Order” to track the order status.
After they receive the item back, they check the piece according to the Return Policy Approval Process. After inspection, they will notify you via Email whether or not the item qualified for a refund.
If yes, the refund will be made via the original payment method within 5-7 business days.