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Roborock is the robot vacuum brand to beat in Poland. Named test sites score its flagships 4.5/5 and 9.2/10, and the official Polish store ships free with a 2-year warranty and 30-day returns. Best for buyers who want hardware that works on day one. Order during a sale window, and keep your purchase record for service.
How we made this estimate
Compiled from 15 named sources read between 10 and 24 October 2026. Ten independent test sites (Trusted Reviews, TechRadar, TechGearLab, Tom's Guide, Notebookcheck, Android Authority, Tech Advisor, Expert Reviews, Ideal Home and The Ambient), buyer ratings on Trustpilot, IDC shipment rankings reported by Roborock, Polish deal listings on Pepper.pl, and the Polish store's own product, offers and support pages for every price and policy quoted here.
We did not test these machines ourselves. Nothing below is written as first-hand use, and every experiential claim names the kind of source it came from.
What Roborock sells in Poland
Roborock is a Beijing cleaning-robot maker, trading as Beijing Roborock Technology Co., Ltd. Its Polish arm runs a dedicated store at pl.roborock.com, with Polish-language support on [email protected] and +48 729 086 988, Monday to Friday, 09:00 to 18:00.
The Polish catalogue splits four ways. Robot vacuums run from the entry Q series up through Qrevo and the Saros flagships; the F25 range covers corded-free wet-and-dry floor washers; the H60 range covers cordless stick vacuums; and there is a separate accessories and spares shelf.
Prices across that catalogue run from 999 zł to 7,299 zł. The model names matter when you shop, because the gap between a Qrevo and a Saros is navigation hardware rather than branding: the Saros line uses the StarSight 2.0 system with a retractable LiDAR turret, which is what lets those machines sit low enough to clean under a sofa.
Scale is worth knowing for a purchase you expect to own for years. IDC ranked Roborock first worldwide by both unit shipments and sales value in the first half of 2026, a position the company reported alongside roughly 45% share in Europe. Spares, app updates and firmware are not a question mark on a brand that size.
What the test sites found
Agreement across independent testing is unusually tight on the cleaning side. The Saros 10R, the model the Polish store tags as its bestseller, scored 4.5 out of 5 at Trusted Reviews and The Ambient, 9.2 out of 10 at TechGearLab, and a highly recommended rating at TechRadar, which called it the right hybrid for cluttered homes.
The newer Saros 20 extends that. Android Authority rated its edge cleaning the best it had measured, and testers credit the AdaptiLift 3.0 chassis with crossing standard thresholds and climbing taller carpet without help. Expert Reviews summarised it as expensive and excellent in the same breath.
The mid-range reads slightly differently. On the Qrevo Curv 2 Pro, Tom's Guide and TechRadar both rated carpet pickup near the top of the scale while describing mop coverage as good rather than exceptional, and Notebookcheck found large-obstacle detection reliable and small-object detection weaker.
| Source | Model tested | Score or verdict |
|---|---|---|
| Trusted Reviews | Saros 10R | 4.5/5 |
| The Ambient | Saros 10R | 4.5/5, “an excellent robot vacuum cleaner” |
| TechGearLab | Saros 10R | 9.2/10 |
| TechRadar | Saros 10R | Highly recommended |
| Android Authority | Saros 20 | Best edge cleaning tested |
| Expert Reviews | Saros 20 | Expensive but excellent |
| Tom's Guide / TechRadar | Qrevo Curv 2 Pro | Excels on carpet; mopping good, not exceptional |
| Notebookcheck | Qrevo Curv 2 Pro | Improved all round; weaker on small objects |
| TechRadar | F25 Ultra | Most capable wet-dry unit it had used |
| Trusted Reviews / Tech Advisor | Saros Z70 | Strong cleaner; OmniGrip arm still first-generation |
Where the reviews disagree
Test labs and direct-channel buyer feedback point in different directions, and a shopper researching the brand will meet both. The expert scores above sit between 8.4 and 9.5 out of 10. The Trustpilot page for roborock.com sits at 1.5 out of 5 across 589 reviews.
The two measure different things. Lab tests measure how well a machine cleans a set floor; Trustpilot collects what people choose to post, and the entries there concentrate on after-sales service, repair turnaround and warranty cases rather than cleaning results. A buyer whose robot simply works rarely writes an entry.
Owner reports and independent repair services add one durable detail worth planning for. Docks that empty the bin and wash the mop contain pumps, fans and valves, and technicians describe those parts, not the robot, as the ones most likely to need attention from around year four in a high-use home.
That makes the purchase channel the practical lever. Buying through the official Polish store or an authorised distributor keeps you inside the 2-year limited warranty on new units and the Polish service route; Jamicon in Katowice has been the authorised Roborock distributor in Poland since April 2019 and runs an authorised service centre alongside it.
What you're really paying for
Roborock pricing in Poland moves a long way between list and sale, so the figure you pay depends mostly on when you order. Every price below was read on the official Polish store on 24 October 2026, during the brand's 12th-anniversary event, which the store dates 1 to 31 October and advertises as up to 60% off selected models.
| Model | Current price | Regular price | Best suited to |
|---|---|---|---|
| F25 Pro Turbo | 1,599 zł | 1,899 zł | Hard floors, spills, no robot wanted |
| H60 Hub Ultra | 1,399 zł | 2,399 zł | Cordless stick for stairs and cars |
| Qrevo S Pro | 2,099 zł | 2,499 zł | First robot, mostly hard floors |
| F25 Ultra | 2,099 zł | 3,499 zł | Steam cleaning kitchens and tiles |
| Saros 10R | 2,699 zł | 4,399 zł | Best all-round pick in the range |
| Qrevo Edge 2 | 2,699 zł | 3,299 zł | Edge and corner cleaning on a budget |
| Saros 20 | 3,459 zł | 5,699 zł | Thresholds, thick carpet, pet hair |
| Qrevo Curv 2 Pro | 4,299 zł | 5,599 zł | Deep-pile carpet households |
| Saros Z70 | 4,999 zł | 7,299 zł | Early adopters who want the arm |
Two comparisons inside that table do most of the work. The Saros 10R at 2,699 zł cleans close to what the Saros Z70 manages at 4,999 zł, and the Z70's extra is the OmniGrip arm, which named test sites describe as succeeding on roughly half its attempts across a short list of object types. Several suggest buying the Z70 for the vacuum and treating the arm as a bonus.
The standing store terms add real value on top of the sale price. Delivery is free, listed as automatic above 208 zł and applied to any Roborock vacuum regardless of price; there is a 30-day money-back guarantee; and Pepper.pl reports a 30-day price guarantee that refunds the difference if the same model in the same configuration drops in the official store within 30 days of purchase.
Several standing discount routes also run in parallel, none of which needs a code pasted at checkout. Verified healthcare workers, emergency services staff, military personnel and teachers get 10% through ID.me; students and recent graduates get a verified discount through Student Beans and Beans iD, which excludes some Q7 and Q10 models and accessories; newsletter sign-up returns 5% on a first order; and the referral programme gives 8% to both the referrer and the friend. Registered buyers also collect points towards rewards, and a refurbished range sells returned units at lower prices.
What works and what to check
What works well
- Cleaning scores sit near the top of the category: TechGearLab put the Saros 10R at 9.2/10, and Android Authority rated the Saros 20's edge cleaning the best it had measured.
- Navigation is the consistent strength across test sites: the Saros line's retractable LiDAR and StarSight 2.0 let it clean under low furniture, and testers report dependable return-to-dock.
- Brand comparisons repeatedly name the Roborock app the best of the three big robot vacuum makers for mapping and room control.
- The Polish store's own terms are straightforward: free delivery, a 30-day money-back guarantee and a 2-year limited warranty on new machines.
- IDC ranked the brand first worldwide by units and by sales value in the first half of 2026, with around 45% of the European market, which makes long-term spares and software support a safe assumption.
- Polish-language support runs on a local address and phone line, Monday to Friday, 09:00 to 18:00.
What to know before you buy
- Time the order. Several models sit 1,000–2,300 zł below list during a sale window, so compare the offers page against the product page before you check out.
- Mopping handles everyday grime well; testers on the Qrevo Curv 2 Pro found dried-on marks need a second pass, which is what the F25 steam units are built for.
- Small-object avoidance is average on mid-range models, per Notebookcheck and Tom's Guide, so lift cables and socks before a run.
- Budget for consumables and dock care. Independent repair services describe dock pumps and valves as the parts most likely to need attention from around year four.
- Buy from the official store or an authorised Polish distributor and keep the purchase record, so the 2-year warranty and the Polish service route apply without argument.
- Refurbished units cost less, but the store's 2-year warranty wording covers new devices only.
- The Saros Z70's arm is a first-generation feature. If the grabbing is the reason you want it, the sources suggest waiting.
Which Roborock suits your home
A good fit if you want one machine to handle daily floor cleaning without supervision, you have a mix of hard floor and carpet, and you would rather pay once for navigation that works than troubleshoot a cheaper robot every week. Pet owners and households with thresholds between rooms get the clearest benefit from the Saros line.
Also a good fit if app control matters to you. Zoned cleaning, no-go areas, per-room suction and scheduling are the areas where brand comparisons put Roborock ahead, and that is the part you interact with daily.
An alternative may suit better in three cases. If your floors are entirely hard and your main problem is spills and sticky patches, an F25 wet-dry unit at 1,599–2,099 zł does more for the money than a robot. If you are buying mainly on specification per zloty, Dreame is the brand to compare. And if you want a robot plus a detachable stick vacuum in one purchase, Ecovacs covers that combination.
Alternatives worth comparing
Dreame. Brand comparisons give Dreame the edge on features per zloty and on extending mop arms that reach wall edges, with the X50 Ultra matching the suction of Roborock's mid-range. Prefer it if value per specification is your deciding factor rather than long-term support.
Ecovacs. The widest product range of the three, including the Deebot T30S Combo, which pairs a robot with a detachable stick vacuum. Prefer it if you want one purchase to cover both jobs, or if you are shopping in the mid-range rather than at flagship prices.
A cheaper Roborock. The Saros 10R at 2,699 zł is the comparison the sources keep returning to. Prefer it over the Z70 at 4,999 zł unless the robotic arm is genuinely the feature you are buying.
Roborock FAQ
Is Roborock a good brand?
On the hardware, yes. Independent test sites score its flagships between 8.4 and 9.5 out of 10, and IDC ranked it first worldwide by both robot vacuum shipments and sales value in the first half of 2026. The weaker signal in the sources is after-sales service feedback, which is why the purchase channel and your warranty record matter.
Does Roborock ship free in Poland?
Yes. The official Polish store lists free delivery on its store-benefits block, applied automatically above 208 zł and on any Roborock vacuum regardless of price.
What warranty do you get on a Roborock in Poland?
The store states a 2-year limited warranty, covering new devices only. Jamicon in Katowice has been the authorised Polish distributor since April 2019 and runs an authorised service centre, and Roborock also offers an RMA repair route through its Polish support line.
Can you return a Roborock if you change your mind?
The Polish store advertises a 30-day money-back guarantee under its “shop without worry” wording, and Pepper.pl reports that Roborock covers the return label. Keep the box and accessories until you are sure.
Which Roborock is the best value in Poland?
On the current store prices, the Saros 10R at 2,699 zł down from 4,399 zł. It carries the scores test sites rated highest in the range, and it sits 2,300 zł below the top Saros model while cleaning to a similar standard.
Is the Saros Z70 robotic arm worth the extra money?
Not for most buyers, on the published testing. The OmniGrip arm handles a short list of object types and succeeds on roughly half its attempts, so the sources recommend buying the Z70 for its cleaning and treating the arm as an extra.
Who owns Roborock and where is it based?
The parent company is Beijing Roborock Technology Co., Ltd., headquartered in Beijing. The Polish store operates as its local sales channel with Polish-language support and a Polish distributor network.
Bottom line
Our compiled estimate is 8.4 out of 10, and confidence in the cleaning half of that number is high: ten independent test sites agree the Saros and Qrevo machines are among the best-navigating robots you can buy, and the market data backs the scale behind them. Confidence on service is lower, which is a reason to buy through the official channel rather than a reason to buy elsewhere.
For most Polish homes the Saros 10R at its current price is the sensible entry to the range, with the Saros 20 the upgrade for thresholds and thick carpet. The anniversary event running to 31 October is currently the deepest discount on the store, with up to 60% off selected models.
