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YouGarden Reviews - Read WhatAllSay?

We have collected authentic, unbiased, and in-depth YouGarden UK Reviews from various trusted sources, including bloggers, expert reviewers, the brand itself, and most importantly, home gardeners who have shopped their Spring and Summer flowering bulbs, Roses, Trees & Shrubs, and Garden Equipments. Read What All Say About YouGarden and their Garden Plants, Flowers, Fruits, Vegetables, and Gardening Essentials.

About YouGarden

YouGarden is the UK's leading online garden center that helps home gardeners grow their own freshest fruit and vegetables & flowering plants without the need of a garden. They have their very own nursery in rural Lincolnshire that spreads across 11 acres.

✅ Pros

Source: GIPHY
Mrs. Laura Turner ordered Narcissus Trumpet Yellow 20 bulbs (size 12/14) from YouGarden on 12th October 2022, and her order arrived on 14th. She has planted them and is looking forward to seeing them in the spring. The process went smoothly, and the YouGarden team texted her to keep her up to date.
The two hanging baskets arrived within a few days, in good condition, and very well packaged to prevent damage. The plants look sturdy and are flourishing well. Margaret does not like the bright yellow basket but hopes the trailing flowers will cover it soon. Overall, She had a very good purchase experience.
Susan Capstick ordered Primrose, which was delivered safely and quickly. They were good, strong plants that went straight into the garden and looked healthy. The Pot Luck offer was also of very good value, and the plants were strong.
Actual plants/baskets are truly healthy, colourful & better than expected. Brilliant Packaging with fast despatch & delivery.
A few years ago, Rosemary shopped for a bush cherry tree (Porthos). Unfortunately, the plant died of her negligence. She contacted the YouGarden Customer Team, and they replaced it. She had given them plenty of orders and was delighted with the strong young plants she had received.
Trailing Begonia 'Illumination Apricot Shades' is a good bargain at a good price.
'Victoria' Plum Tree is a lovely strong tree with a good rootball. Arrived well packed and undamaged.

❌ Cons

Some customers experienced delivery of under sized, damaged, and wrong plants.
Though E Ainslie was happy with their top quality products, he faced issues with their payment methods. While trying to order online, the screen did not accept either his debit or credit card. So he had to phone the customer support and then either card was accepted. He was also not happy with the price they charged.

👍 Conclusion

YouGarden has an average rating of 4.1 / 5 on TrustPilot (based on 50,404 cuatomer reviews). Also 68% of the customers have given them 5-star rating. This means that this online garden center is legit.
The average Customer Experience rating on Feefo is 4.2 out of 5 (Based on 20,286 service ratings over the past year). The overall product rating is also quite high: 4.2 out of 5 (Based on 23,906 product ratings over the past year). This clearly indicates that YouGarden UK is undoubtedly a safe and legit brand.
Let's take a closer look at the positive reviews, their high-quality products, and the overall satisfactory experiences of ordinary shoppers and home gardeners. We can conclude that YouGarden is a safe and reliable company worth checking. Their excellent customer service, professional product packaging skills, and speedy delivery have made them grow as one of the best online garden centers in the UK. YouGarden has a few cons, but if we consider the positive feedback of the customers, these cons get overshadowed.
WhatAllSay

❔ FAQs

Does YouGarden deliver plants outside UK mainland?

YouGarden delivers plants only within the United Kingdom. For Plant Health reasons, they cannot ship fruit trees to the Channel Islands, or seed potatoes outside UK mainland.

How does YouGarden deliver your plants?

YouGarden often delivers lightweight orders, like plug plants by Royal Mail, with your normal post. They frequently send their plants in specially designed mini-greenhouses and strong boxes that have been designed for the purpose.

What is the delivery cost at YouGarden UK?

Delivery is charged according to the costs levied to YouGarden UK by the various carriers they use, which are based on a parcel's weight and size. Read more about Delivery Charges in the terms & conditions page of their website.

What is the estimated delivery time at YouGarden UK?

The normal delivery time at YouGarden UK is between 5-7 working days, subject to availability.

Does YouGarden provide refund?

In order to give priority to your statutory rights, YouGarden provides refund but their liability is strictly limited to the price of products supplied, and delivery charges made to you. You have to return the product within 30 days from the date of receiving the order.

What payment methods does YouGarden accept?

YouGarden accepts most major credit cards, except Diners Club and American Express. You can also pay them via Amazon Pay and PayPal. By post, they accept Cheques made payable to YouGarden.

How can I contact the YouGarden Customer Care Team?

You can contact the YouGarden Customer Care Team regarding any queries over email: [email protected].


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