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Thompson & Morgan Reviews - Read WhatAllSay?

We have collected comprehensive, unbiased, and detailed Thompson & Morgan Reviews from various authentic sources, including bloggers, expert reviewers, the brand itself, and most importantly, customers who have shopped their Plants, Seeds, Fruit Trees & Seed Potatoes. Read What All Say About Thompson & Morgan and their Plants, Seeds, and Garden Tools & Equipment.

About Thompson & Morgan

Thompson & Morgan is the UK's leading Seed and Plant company that offers home gardeners an extensive range of products, including award-winning seed range, young plants, bulbs, seed potatoes, onions and garlic sets, soft fruit, and fruit trees, as well as a wide assortment of Garden Tools & Equipment. They got their first seed catalogue published in 1855. With over 150 Years of Horticultural Knowledge and Experience, Thompson & Morgan has become the one-stop destination for amateur home gardeners.

✅ Pros

Source: GIPHY
Red Robin shrubs were almost 5 feet tall, nice and bushy. They were packaged perfectly and were in very good health.
Products are of great quality & arrive well packaged.
The plants are in perfect condition and are wrapped with great care so that they arrive safely and on time.
Onion 'Jaune des Cevennes' certainly live up to their reputation, producing beautiful onions snooker to tennis ball size with a delicate raw or cooked flavor.
Plants are always superb from this company. Packaging of 500+ varying bedding plants (all excellent) has gone up to several levels. Attached to each tray of plants was a hairnet which protects the plants and keeps them seated properly in trays even if the box is tilted or tipped.
After years of growing different varieties, Sarpo potatoes (Potato 'Sarpo Mira') are the only ones Andy wants to grow again. This Sarpo Mira produced his best yield to date and the most healthy foliage he has ever experienced.
Sturdy well established plants made up in hanging baskets.
Reliable plant supplier to purchase gardening products. Most of the packaging can be recycled.
It's easy to deal with Thompson and Morgan Customer Service. The reviewer's query was handled quickly. Plants and seeds are always in good condition and grow well.

❌ Cons

Wrong goods were sent without discussion. However, customer services promptly refunded the price to Anthony without issues.
There are complaints from several customers regarding delayed delivery of products. The average Delivery Time is Over A Month.

👍 Conclusion

The average rating of 4.0 / 5 (based on 23,631 cuatomer reviews) on TrustPilot indicates that the brand is trustworthy and worth checking.
The average Customer Experience rating on Feefo is 4.1 out of 5 (Based on 9,457 service ratings over the past year). The overall product rating is 4.1/5 (Based on 18,430 product ratings over the past year). This clearly signifies that Thompson & Morgan is a safe and legit company.
Considering the positive reviews and high appraisal of products, including plants, seeds, potatoes, hanging baskets, and more from various shoppers and consumers, we can conclude that Thompson & Morgan is a genuine and legit company. Their fast customer support, excellent product packaging skills, and prompt refund strategy have made them stand out among their competitors. Though Thompson & Morgan has some cons of delayed deliveries and sending wrong items, we find the customers are overall satisfied with their products and services.
WhatAllSay

❔ FAQs

How long do the plants stay intact in their packaging?

Any product provided in a tray, can be easily kept for up to 2 weeks as long as they are watered lightly and kept in the light, away from extreme temperatures. Please follow the instructions provided for the best results.

What is the size of my plant when it arrives?

Thompson & Morgan offers young plants at various stages of growth and therefore in different sizes. Their products may vary from mini-plugs to 7cm plants right through to small trees.

Does Thompson & Morgan stock Genetically Modified seeds?

Thompson & Morgan never stocks any Genetically Modified or Genetically Engineered crops.

What is the estimated delivery time at Thompson & Morgan?

Thompson & Morgan works hard to despatch all items according to the date promised while placing your order. However, there may be some delays of around 2 weeks on some items.

How long does it take to get a refund at Thompson & Morgan?

Refunds generally takes 7 days to process. If you originally paid by cheque you’ll need to allow them up to 14 days for processing the refund.

What payment methods does Thompson & Morgan accept?

Thompson & Morgan accepts Visa and MasterCard as payment methods. If you wish to pay by cheque, you need to mail them your order.

How can I contact the Thompson & Morgan Customer Care Team?

You can contact the Thompson & Morgan Customer Care Team over Telephone:0333 400 0033 (Mon-Sun 9am - 6pm) or get in touch with them over email: [email protected]


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