Reolink Reviews: Security Simplified or Tech Headache?
Have you ever wished you needed eyes in the back of your head? Or could you be in two places at once? That's where Reolink steps in, promising to be your extra set of eyes around the house or office.
You've probably heard the buzz about Reolink. Everyone and their grandma have been talking about these security cameras lately. But what's the real deal? Are they as good as people say, or just another overhyped gadget?
We'll admit we were skeptical at first. How different can one camera be from another? But then we started digging into Reolink's features, which intrigued us. Night vision that doesn't look like a blurry mess? Wi-Fi cameras that don't need a degree in computer science to set up? Count us in!
Now, we're no tech wizards. Half the time, we still struggle to program our coffee makers. But Reolink claims to be user-friendly enough for even the most technologically challenged, so it was worth taking a closer look.
In this review, we will walk through the world of Reolink. We'll sift through the praise, the complaints, and everything else. We've scanned the internet, read more Amazon reviews than we care to admit, and even picked the brains of some security camera experts (yes, that's a real job).
What are we covering, you ask? Well, we're going on a wild ride through Reolink's features, ease of use, video quality, and more. We'll talk about the good, the bad, and the “Why didn't we think of that?” moments.
So, grab a cup of green tea (or coffee, if that's your jam), and let's get down to business. It's time to find out if Reolink is the answer to our security camera prayers or just another flashy gadget destined for the junk drawer. Ready? Let's go!
About Reolink
Reolink is a security camera company that has been around since 2009. It has built up quite a following, with over 2 million users trusting its products for home and business security.
Reolink's product lineup includes:
- Wire-free security cameras (battery-powered WiFi and 4G options)
- Indoor smart home cameras with 355° pan & 105° tilt
- Security camera systems (both WiFi and PoE)
- Individual WiFi and PoE cameras
- Video doorbells
- Network Video Recorders (NVRs)
Their popular models include the RLC-811A, Reolink Duo 3 PoE, and Reolink Go PT Ultra.
The company focuses on creating reliable and affordable products. It aims to provide straightforward solutions for home and business security, with options for viewing footage on smartphones or tablets.
Reolink continues to develop new technologies and products, striving to meet customer needs and preferences in the ever-evolving security camera market.
Reolink Meta Review - Insights and Highlights
Discover firsthand opinions about Reolink. Is it a hit or miss? We’ve aggregated user and pro reviewers feedback for you. below are the key takeaways:
Pros:
"Wireless Outdoor Cameras: Reolink offers several wireless cameras, providing flexibility and easy installation."
"Solar Panel Compatibility: Most Reolink cameras are compatible with a solar panel, allowing for continuous power without reliance on batteries."
"Full HD Resolution: Many models boast 1080p HD resolution, providing clear and detailed images."
"Two-Way Talk: Enables communication with people within the camera's range."
"Color Night Vision: Allows for clear visuals even in low-light conditions."
"Built-In Siren: Provides an alarm for deterring intruders."
"Low-Cost Cloud Storage: Affordable cloud storage options are available."
"Local Storage Option: Micro SD card support for local video storage."
"Smart Home Integration: Compatible with platforms like Amazon Alexa."
"Exceptional Daytime Performance: Reolink cameras shine in well-lit environments, offering excellent image quality for their price point."
"On-Device Person & Vehicle Detection: This feature allows for more intelligent alerts without relying on cloud subscriptions."
"Affordable NVR Packages: Reolink offers very competitive prices for their NVR packages, making them a budget-friendly option for multi-camera systems."
"User-Friendly Mobile App: The Reolink app provides a streamlined and easy-to-use interface for controlling and viewing cameras."
"Solid Build Quality: Despite their low cost, Reolink cameras are built with durable materials, featuring minimal plastic and good waterproofing."
"Excellent Value: Customers repeatedly praise the system's value for money, highlighting its features and performance relative to its price point."
"Easy Installation: The PoE (Power over Ethernet) setup is widely appreciated for its simplicity. Reviewers find it straightforward to install and configure, even for those without technical expertise."
"Impressive Image Quality: The 5MP cameras consistently deliver high-quality images, both during the day and at night. Many customers are pleased with the sharpness and clarity, especially for outdoor use."
"User-Friendly Software: The accompanying software, both on mobile devices and PC, receives high praise for its intuitiveness and ease of use. Reviewers appreciate the straightforward navigation and customization options."
"Reliable Performance: Most customers report that the system functions well, providing consistent recording and playback."
"High Resolution: Reolink cameras consistently offer high-resolution video, ensuring clear footage for identification and monitoring."
"Color Night Vision: Their advanced night vision allows for detailed, full-color viewing in low-light conditions."
"Motion Detection & Alerts: Motion detection features help keep users informed of potential threats with instant alerts."
"Weather Resistance: Many cameras are built to withstand outdoor conditions, providing reliable surveillance even in rain or shine."
"Storage Flexibility: Users can choose between local storage options (SD cards) and cloud storage, based on their needs."
"Smart Home Integration: Compatibility with popular platforms like Alexa and Google Home simplifies integration into a smart home ecosystem."
"Strong Customer Service: Reolink offers a 2-year warranty and a responsive customer support system that addresses concerns promptly."
"Third-Party Software Compatibility: Reolink cameras are generally compatible with third-party software, allowing users flexibility in how they manage their security systems."
Cons:
"Basic Features on Some Models: Some cameras lack advanced features like smart motion detection."
"App Setup Glitches: The Reolink app can be buggy at times."
"Reliance on Wi-Fi Connection: Camera performance depends on a strong Wi-Fi signal."
"No Continuous Recording in Battery-Powered Models: Continuous recording is not available for battery-powered models."
"Solar Panel Not Included: The solar panel is sold separately."
"Poor Nighttime Performance on Moving Objects: Reolink cameras struggle with capturing detail on moving subjects at night, exhibiting ghosting and blurring."
"Inconsistent Performance with Blue Iris Software: Issues with H265 encoding have created challenges when using Reolink 4K cameras with Blue Iris software."
"Limited Flexibility in Settings: The use of lower-cost processors and image sensors may restrict the range of settings that can be adjusted."
"Occasional Software Glitches: Several reviews highlight software issues, including problems with motion detection, inconsistent performance with Blue Iris software, and occasional glitches in the NVR."
"Customer Service Concerns: A significant number of customers express dissatisfaction with customer service, particularly the reliance on email communication and the lack of readily available support resources."
"Nighttime Performance Limitations: While image quality is generally good, some users report issues with night vision, specifically with capturing moving subjects in low light."
"Battery Limitations: While some wireless cameras offer solar power options, many rely on batteries that require charging, which can be inconvenient. Some models have non-removable batteries, adding to this inconvenience."
"PoE Limitations: PoE cameras require wired setups, which may not be suitable for all locations."
"Potential for Software Glitches: Like many brands, Reolink can experience occasional software issues, which may require troubleshooting."
Final Thoughts:
"Rob acknowledges that Reolink cameras offer a good starting point, particularly for budget-conscious users. However, he ultimately gives Reolink a modest SecureScore™ of 6.6 due to performance issues like occasional glitches and lags in the app, and the lack of advanced features found in competitors like Arlo and Nest. He recommends exploring other brands, specifically highlighting Lorex and Ring, as providing comparable features with better overall quality.
Despite the shortcomings, the reviewer notes that Reolink cameras offer solid hardware, good video quality, and a user-friendly setup. However, he emphasizes that potential buyers should be aware of the drawbacks and consider the value proposition against competitor offerings before making a purchase."
"The reviewer (The Hook Up) acknowledges that Reolink cameras offer remarkable value for their price, especially for daytime use and standalone setups. However, he emphasizes that their weaknesses, particularly in nighttime performance, need to be considered. He recommends them for well-lit areas and for users comfortable with their limitations. For those seeking exceptional night-time clarity or compatibility with Blue Iris software, he advises exploring other brands.
The reviewer points out the importance of choosing security cameras that best suit your needs and budget. While Reolink cameras are a good option for many, they might not be the perfect fit for every situation. He highlights that securing your data and privacy is ultimately your responsibility, regardless of the brand you choose."
"The REOLINK 8CH 5MP Security Camera System scores a 4.4 out of 5 star rating on Amazon with 2,534 global ratings. While the majority of customers are satisfied, the reviews reveal a mixed bag of experiences.
In short, it receives a positive reception for its value, ease of use, and image quality. However, it's crucial to be aware of the potential software issues and customer service challenges. Customers who are comfortable working with technology and willing to troubleshoot minor problems might find this system a good value for their needs. Those seeking a truly worry-free experience with top-notch customer support might want to consider alternative brands."
"Reolink, with its decade of experience, user-friendly design, and commitment to adaptability, is a reliable and innovative choice for security needs in both residential and commercial settings. The reviewer highlights that Reolink cameras offer peace of mind through their advanced features and dependable performance, making them a solid option for safeguarding homes and businesses."
"Okay, so you're asking if Reolink is worth it. That's a tricky question for someone like us, who's seen a whole lot of security cameras come and go.
Let's chat about what makes Reolink tick. First off, they're all about that wireless life. No tangled cords, no 'where do I plug this in?' existential crises. Just pop them up wherever you want. Easy peasy, lemon squeezy. And speaking of easy, their app is smoother than a freshly waxed floor... most of the time. We'll get to that.
Now, picture this: it's pitch black outside, you hear a noise, and you check your camera feed. With Reolink, you're not squinting at grainy black-and-white footage like it's 1985. Nope, you've got color night vision. It's like giving your camera a pair of night-vision goggles. Pretty nifty.
But wait, there's more! (We always wanted to say that.) These cameras are smarter than your average bear. They can tell the difference between a person, a car, and, presumably, an actual bear. And they'll let you know about it without you having to shell out for a fancy cloud subscription. That's what we call a win-win.
Now, let's talk money. Because let's face it, we're not all Scrooge McDuck swimming in gold coins. Reolink seems to get that. They're offering pretty sweet deals, especially if you want to deck out your whole place with cameras. It's like the all-you-can-eat buffet of security systems.
But hold your horses, cowboy. It's not all sunshine and rainbows in Reolink land. Remember that smooth app we mentioned? Well, sometimes, it decides to throw a tantrum. It's like dealing with a moody teenager - mostly great but occasionally frustrating enough to make you want to pull your hair out.
And nighttime? Well, let's say Reolink cameras aren't exactly night owls. They do okay when things are still, but throw in some motion and suddenly, it's like trying to catch a greased pig—blurry, frustrating, and potentially hilarious to watch.
Now, here's where it gets a bit sticky: customer service. It's like playing Russian roulette. Some folks rave about it, and others... well, let's just say they're not sending Christmas cards to Reolink HQ. It seems like if you need help, you better be comfortable with email because that's your lifeline.
So, what's the verdict? Is Reolink worth it? Well, that depends on you, my friend. If you're looking for a solid camera system that won't drill your wallet and you're okay with a few quirks, Reolink could be your jam. They've got some seriously impressive features for the price point.
But if you're the type who needs everything to work flawlessly right out of the box, or if you're planning on filming the next big action movie in your backyard at night, you should look elsewhere.
In the end, Reolink is like that slightly quirky friend who's always there for you, even if they occasionally show up late or forget to bring the chips to game night. They could be better, but they're reliable where it counts, and they won't empty your wallet.
So, there you have it. Reolink: not too shabby, not too pricey, and just quirky enough to keep things interesting. If you're a techie who likes tinkering and don't mind a little frustration, Reolink might be just the thing for you."
Which Reolink cameras support SD card recording?
All Reolink cameras support SD card recording, except add-on cameras like B400, D400, B500, D500, B800, D800, B1200, and D1200.
Can I use third-party cameras with Reolink software?
No, Reolink Client and App are designed only for Reolink products and don’t support third-party cameras or NVRs.
Where does Reolink ship to?
Reolink ships to North America, Europe, and Australia. Local warehouses are in the US, Canada, UK, Germany, and Australia.
Does Reolink offer free shipping?
Free shipping is available for most countries, except Hawaii and some remote areas. Customs duties may apply for certain locations.
What is Reolink's warranty policy?
Reolink offers a 2-year limited warranty for new products and a 1-year warranty for certified refurbished products. Registering your product adds 6 months to the warranty.
How can I cancel my Reolink order?
Contact Reolink support within one working day of placing your order, before it’s shipped. Provide your Order ID and reason for cancellation.
Which payment methods does Reolink accept?
Reolink accepts Visa, Mastercard, American Express, Discover, JCB, Diners Club, EnRoute, and some local payment methods like Cartes Bancaire in France.
How can I contact Reolink support?
Reolink offers multiple support options:
- 24/7 online chat: Click “Click here to chat with us” on their support page
- Phone support: Available Monday to Friday (except holidays)
- Italy: 800 776 386 (10:00 – 19:00 UTC+2)
- France: 801 84 15 15 (10:00 – 19:00 UTC+2)
- UK: +44 161 779 5291 (9:00 – 18:00 UTC+1)
- Netherlands: 800 0200119 (9:00 – 13:00, 13:30 – 17:30 UTC+2)
- Poland: 800 088 605 (10:30 – 13:30, 14:00 – 19:00 UTC+2)
- Email ticket system: Select your issue type (Pre-Sales, Orders & Shipping, Technical Support, or Warranty) and submit a ticket on the support page