Fever Up Reviews: Is It Legit, Reliable, and Worth Using?

"I asked for a refund and was denied as the insurance I purchased was only good until 48 hours before the event. I asked for a gift card. Denied. I asked for anything at all to show for my $250. Denied across the board."

"Purchased tickets to an event which Fever canceled. I had to contact them for the refund, which they only partially refunded. They said their Flexible Ticket Fee is not refundable. THEY canceled this event, I had full intentions on going. They are making profits off of this canceled event and not refunding me the full amount I paid."

"I bought four VIP Senior Adult tickets so that three friends and I could attend Fevers Titanic show in Schenectady, NY on January 4, 2026. I could have paid a total of $95.60 to buy 4 general admission tickets @ $23.90 to see the exhibit. I instead chose to purchase four VIP Senior Adult tickets @ $36.90 ($13 more than general admission) so we could enjoy the Virtual Reality portion of the show. Altogether, the 4 VIP tickets cost an additional $52. Unfortunately, the VR part of the show was not working on the day we went, and the entire room set aside for that purpose was closed to visitors."

"I made a mistake and purchased tickets for January 22nd for the Candlelight 90s Hip Hop on a String instead of for the night of February 6th. I admitted to my mistake as soon as I found out about it and asked if I could just switch the tickets to February 27th for the Candlelight 90s Hip Hop String. Fever refused to help me and stated 'all sales are final.' This is such a minor thing that I feel like customer service should be willing to help with but they won't."

"I attended the Drone Art show at [location], TX on August 23rd 2025 and was extremely disappointed. The drones malfunctioned and failed to deliver the performance as advertised."

"This company is a scam! The refund and support policies are designed to trap customers and avoid accountability."

"Through 9 plus emails back and forth trying to solve the problem I realize that either the customer agent is using canned responses, or I'm interacting emails with an AI bot."

"It seemed that since they offered the option to add the 'flexible cancellation option' for a fee, I'd get a refund. However, customer service continued to tell me that my tickets were in a voucher."

"I've increasingly found myself let down by Fever events. Upon closer inspection, it seems they're just quickly assembled experiences that come with a hefty price tag."

"Fever are clearly great at marketing, because I thought this was a high school assessment task!"

"The Fever ads are extremely misleading just a heads up."

"Fever sold me a ticket with no view of the performers on stage. Even with a ticket advertised as 'restricted view' suggests that there would be some view of the performance. I have no view at all of the performers from my seat. I have sent fever back/forth for months with photographic evidence of my (lack of) view. They will not refund me as they say that is their policy (with a total disregard for the Consumer Rights Act). The customer service has been awful and the people who have emailed have showed little remorse or empathy. I will now have to claim back via my card company. I will never buy through this company again and suggest you to avoid at all costs."

"I must say the service and performance was amazing unfortunately the venue was uncomfortably cold which ruined the show definitely do not attend in winter months I will wait until summer"

"Caught the 'Ballet of Lights' at the Shaw last weekend—my first Fever ticket, and definitely my last. The stage was basically ten white cubes plus a portable step, and for a solid five minutes the primary dancer just stood there while music played."

"Very disappointed with after sales service! Only gave two points for ease of booking but.. I emailed to explain how disappointed I was with a candlelight experience- there was hardly any candles and the sound quality was really bad."

"The music was great, I am not sure if they sold more tickets then they had chairs, they started to get more chairs out for people that got there late and putting them on the sides, we paid for a picture time seating and ended up standing against the wall."

"I paid too much, it feels like I was scammed. I booked tickets in the a section, was seated in the c section because all others were full, despite multiple seats being empty."

"The overall booking experience is fine, they have a decent payment gateway and seat selection and info is good. But rebooking is terrible. The support ticket doesn't read details of your request."

"Impossible to reschedule ticket for exhibition with plenty of dates and time slots. Awful customer service. Online agent asked for ticket numbers and email suggesting they would look into rescheduling but then nothing happened."

"the customer contact gave me a false promess i was waiting after more than 2 hours for an answer but no feedback, we were speaking in fever app then told me she will answer me later by email and do not send me the email."

"It is easy to use and love the fremantle sailgp event. but fever is extreme expensive. Like uber all the money goes offshore. They over charge merchant fees, fees for paying with creditcard or debitcard and on top of that platform fees. This whole paying for the privilege of paying is out of control and is a lot like tipping and begging. A financial transaction in 2026 is less then 1 cent, so charging 8 dollars in fees is a rip-off."

"I had to change the date of my ticket, due to medical circumstances. It was no problem to change the date, other than having to pay a booking fee again."

"The only disappointing experience was that the price was increased. I had to change dates because we were evacuated on 9/1/2026 do to the bush fires near our property... so when I went to rebook they had increased the price."